Any business providing smartphones or tablets to its staff needs to think carefully about IT support. The three key areas are device management, remote access and the all-important out-of-hours assistance for staff.

The recent launch of eMobile for our business customers and the launch of the Nokia Lumia 820 got me thinking about the device I currently use for work and how that has transformed over the years.

The dust is settling on Mobile World Congress 2013, which makes it easier to see what topics from the conference will probably have the most longevity for businesses in the coming year.