Friction is often triggered in retail spaces due to a lack of speed of service
Future of Retail Special Report
Online shopping may have grown significantly during lockdowns, but lots of people are returning to stores at the soonest opportunity. Reports of the demise of traditional bricks and mortar retailing appear to be premature, for the time being at least, but retailers that want to survive will need to provide consumers with a high-standard blend of online and traditional shopping options.
‘With the power to buy whatever you want at your fingertips, it’s more important than ever for retailers to offer customers an experience that’s worth leaving the house for’
From virtual shelves to augmented reality, the smart brands are doing it
Spending is increasingly happening on the high street as well as online and experts believe online and in-store shopping can now coexist
Consumers are looking at what everyone else is thinking. They are looking at social media reviews, comparison sites, Amazon reviews - these are a lot more convincing than what a brand says about itself
If your business is not on social media you are missing out, writes Jillian Godsil
What the future of retail looks like for Ireland
Stores need to look ‘Instagramable’ and offer an ‘unforgettable experience’ as retail moves towards ‘omnichannel’ trading, say experts
Retailers also need to have accurate facts and figures to hand when it comes to the environmental impact of their products, as this is what consumers are demanding
Sector is also having problems finding staff, driving up competition for resources and costs
As more payment options crop up every day, cash is going out of style
YOU MAY ALSO LIKE...
How does a post-Brexit world shape the identity and relationship of these islands
Inquests into the nightclub fire that led to the deaths of 48 people
Weddings, Births, Deaths and other family notices